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Revenues and Benefits

Liberata is a leading revenues and benefits provider for local government. We support close to 20 local authorities on an outsourced basis, and manage over £2 billion annually in local revenues which represents 25% of the UK market.

With cost savings a priority, we can help you drive through efficiencies and proactively manage debt to maximise your income.

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Our high quality service can

  • Deliver cost savings

  • Improve collection rates and service delivery

  • Help your customers transition to new processes

  • Form a partnership that produces sustainable results

  • Manage legislative change

  • Offer anytime resource on-demand and service management

27 days removed from change of circumstances processing over life of contract
50,000+ registrations to the self-service platform
No. 1 NNDR collection rates in England and Wales

The implementation of self-service for revenues and benefits has been really successful. A key factor in the success and smooth transition to a new operational delivery model was the detailed approach and planning of the team delivering the project.

Richard Penska Head of Support Services Partnership, North Somerset Council