Public Sector

  • 240 Across the UK, 240 councils have
    used services from Liberata
  • £675m Over £400m New Homes Bonus
    generated for English local authorities

Helping you get results

For over 40 years Liberata has been offering full strategic partnerships and on-demand business services to local authorities and Central Government agencies across the UK. We are responsive to our clients’ needs and adapt and innovate to offer the best support – in October 2020 we introduced three new services to help councils deal with COVID-19 related grants and initiatives

What we offer

As a leading provider of Revenues & Benefit solutions, we offer services to generate revenue and increase efficiency for local authorities reviewing business rates, council tax and empty homes and providing automation / self-service options. For the wider public sector we additionally offer support for Finance & Accounting, HR, Payroll and Outplacement and Customer Services.

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The leading provider of Revenues and Benefits for Local Government

  • Deliver cost savings
  • Improve collection rates and service delivery
  • Help your customers transition to new processes

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New digital service offering an improved user experience

  • Innovative F&A Service hub, processing over £5bn worth of transactions annually
  • A partnership stretching over 20 years
  • £500,000 worth of savings in the first two years

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Local knowledge raises collection rates and increases debt recovery

North Somerset Council

The current contract will see the partnership extend to 30 years. Building on our local knowledge the North Somerset shared service centre delivers outstanding results for the council as well as a further four local authorities across England.

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Since entering the strategic partnership with Liberata in 2005, we have not only seen year-on-year improvements in revenue collection rates, but improved levels of service delivered to benefit claimants.

Clive Palfreyman, Director - Finance and Corporate Services London Borough of Hounslow

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Find out how we could help you

Contact us today