Liberata wins ‘Excellence in Debt Management’ Award at the IRRV Performance Awards 2016
Liberata also commended in the ‘Most Improved Revenues Team’ category
We are delighted to announce that Liberata were winners at this week’s Institute of Revenues Rating and Valuation (IRRV) Performance Awards. Liberata’s team won the ‘Excellence in Debt Management’ award for the great work it has done in partnership with North Somerset Council through initiatives such as the South Ward Pilot Scheme. The award recognised Liberata’s ongoing excellence, innovation and enterprise in the area of debt management; demonstrating improved and maintained performance throughout. A video highlighting some of Liberata’s work as part of North Somerset’s #FirstSteps scheme can be found here.
In addition, Liberata’s Non-Domestic Rates team was highly commended in the ‘Most Improved Revenues Team’ category, for its work providing shared services to Liberata’s strategic partners including North Somerset, Bromley and Wandsworth Councils. This award assessed improved team performance across multiple service areas over the last three years, against national and local performance indicators. In fact, Wandsworth topped the national league tables for business rates collection in 2015/16 according to figures from the Department of Communities and Local Government.
Vijay Chandiramani, COO of Liberata, said, “The IRRV Performance Awards are the premier awards in the revenue and benefits collection space. The team has worked incredibly hard to deliver a high level of service to North Somerset Council and it citizens, so it is fantastic that these efforts have been recognised. We are also delighted to be highly commended in the ‘Most Improved Revenues Team’ category, as our shared service is the genesis of our successful CapacityGrid Business Rates Reviews Service.”
Cllr David Pasley, of North Somerset, recognised the team’s hard work, “Within North Somerset Council, there are many unsung heroes, members of staff who undertake valuable daily public services but who rarely receive the recognition they deserve. Winning this prestigious award enables me to publicly sing their praises and to formally recognise their outstanding achievements.” Commenting on the South Ward Pilot scheme, Cllr Pasley added, “The results have been way beyond expectations but most importantly those who took part have been given the chance to get their life in order thanks to NSC and our Revenues and Benefits Team.”
The IRRV awards celebrate excellence across the revenue, benefits and valuation industry; the full list of finalists is available here: IRRV Awards