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03 November 2021

Liberata has been named as a supplier on Crown Commercial Service’s Outsourced Contact Centre and Business Services framework – RM6181

Liberata, a business process services provider that specialises in strategic partnerships, managed services and service automation for the UK public and commercial sector, today announced that they have been named as a supplier on Crown Commercial Service’s (CCS) Outsourced Contact Centre and Business Services framework – RM6181, supplying Business Service solutions through Lot 2 of the agreement to the public sector.

The agreement provides public sector organisations with an OJEU compliant route to procure a range of back office functions including Human Resources (HR), financial accounting, payroll and source-to-pay.

“Our inclusion within the CCS Outsourced Contact Centre and Business Services framework demonstrates our strength in the public sector and shows how our commitment to delivering high performing services across the sector can now be sourced by anyone within the UK.” said Charlie Bruin, Chief Executive Officer, Liberata. “We’re proud of our inclusion and we look forward to supporting CCS over the next four years as they continue to provide vital service offerings for public sector organisations.”

Crown Commercial Service (CCS) supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2020/21 CCS helped the public sector to achieve commercial benefits equal to £2.04bn – supporting world-class public services that offer best value for taxpayers.

For more information on Crown Commercial Service’s Outsourced Contact Centre and Business Services framework including how to secure solutions from Liberata, please click here.

Note to Editors:

About Liberata

Established in 1975, Liberata is a business process services provider that specialises in strategic partnerships, managed services and service automation for the UK public and commercial sector. With over 1200 staff operating from 11 locations across the UK, Liberata has served customers in local and central government for over 40 years.

To find out more about Liberata, visit: www.liberata.com

Follow us on Twitter: @liberataUK

LinkedIn: www.linkedin.com/company/liberata/

About Crown Commercial Service

Crown Commercial Service (CCS) is an Executive Agency of the Cabinet Office, supporting the public sector to achieve maximum commercial value when procuring common goods and services.

To find out more about CCS, visit: www.crowncommercial.gov.uk

Follow us on Twitter: @gov_procurement

LinkedIn: www.linkedin.com/company/2827044

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