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Customer Services Retain Contact Centre Association Global Version V7

21 September 2021

Are You Coping With The Prompt Payment Code Changes?

16 September 2021

Featured

Empowering the back office with automation

13 September 2021

Featured

We’re Going to be at DSEI 2021

09 September 2021

Featured

Increasing payroll accuracy as furlough ends

13 August 2021

Featured

Leicester City Council Uncovers an Additional £900,000 of Rateable Value

26 July 2021

New Website Launch for Outsourcing UK

20 July 2021

Featured

Delivering Fully Managed Finance and Accounting Services

13 July 2021

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Conducting a Business Rates Review

12 July 2021

Featured

How outsourcing and automation can help organisations navigate the HR and finance challenges of a reopening economy

06 July 2021

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The Business Rate Holiday Period Is Closing In

05 July 2021

Featured

Prompt Payment Reforms Are Coming

26 May 2021

Featured

Unforeseen Challenges of the ‘New Normal’

17 May 2021

Featured

Navigating Re-opening For Business

10 May 2021

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Delivering Exceptional Services for Your People

12 April 2021

Featured

Post-Pandemic People Services Will Require a Tailored Approach

06 April 2021

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Reducing Payroll Errors

24 March 2021

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Reducing the Noise and Delivering Results

22 March 2021

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Helping to Put You Back on Track

15 March 2021

Are You Ready for Normality?

03 March 2021

Featured

Why Automation is Not Always the Answer

03 March 2021

Featured

85% of Dorothy Perkins and Burtons Staff Find New Roles

24 February 2021

Featured

Council Achieves £5m in New Homes Bonus Funding

16 February 2021

Bytes Digital Conducts A Duplicate Payments Review

15 February 2021

Featured

Large Catering Company Recovers £400,000

15 February 2021

Featured

Gaining the Maximum New Homes Bonus

09 February 2021

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Approximately 0.5% of all invoices paid are paid more than once

08 February 2021

Featured

Ensuring Duplicate Invoice Payments Don’t Cost You Time and Money

03 February 2021

Featured

Councils must tackle the financial challenge of empty homes – before it’s too late

02 February 2021

Innovation required: distributing support funds whilst safeguarding against fraud

24 November 2020

Redcar & Cleveland Council Case Study

23 November 2020

Duplicate Invoice Recovery Case Study

02 November 2020

Liberata helps local authority clients successfully navigate Covid-19 challenges

06 October 2020

Simple and fast procurement with G Cloud 12

28 September 2020

Duplicate invoice payments: Why they happen and how they can be avoided?

04 September 2020

Capacitygrid helps generate £5m of New Homes Bonus Funding

05 August 2020

Positive and unintended consequences of ‘Going Digital’

25 June 2020

Featured

Liberata celebrates 25 years working in partnership with North Somerset Council

20 May 2020

Featured

Capacitygrid by Liberata waives the implementation fee for the CloudTools software suite to help Councils respond better to the Covid-19 crisis

20 April 2020

Featured

Supporting Government Services through Covid-19

20 April 2020

Featured

Capacitygrid by Liberata launches CloudTools software suite to help government services deliver sustainable digital transformation

18 April 2020

Featured

Liberata Acquires Renovo to Expand its HR Offering to the Private and Public Sector

15 April 2020

Featured

Liberata Awarded Exchequer Services Contract by London Borough of Bromley Worth Up To £120 Million

09 October 2019

Featured

Liberata becomes first private sector company to sign up to UNISON’s End Violence at Work Charter

01 October 2019

Featured

Liberata named as finalist at the IRRV Performance Awards 2019

09 July 2019

Featured

Liberata selected as a G-Cloud 11 supplier

08 July 2019

Featured

Liberata awarded the CCA Global Standard V7

05 July 2019

Featured

Liberata support parent company Outsourcing stage inaugural charity polo match at royal venue

01 July 2019

Featured

Liberata selected as a G-Cloud 10 Supplier

05 July 2018

Featured

Redcar and Cleveland Council Signs Ten-Year Contract with Liberata for the Digital Transformation of its Revenues and Benefits Services

08 May 2018

Featured

Liberata ends 2017 with best-ever award haul

19 December 2017

Featured

Liberata receives highest possible accreditation at 2017 CCA Awards for the third year in a row

23 November 2017

Featured

Liberata wins two awards at the Call North West Contact Centre Awards 2017

24 October 2017

Featured

Liberata Wins ‘Payroll Service Provider of the Year’ at the CIPP Excellence Awards 2017

17 October 2017

Featured

Liberata Wins ‘Excellence in Non-Domestic Rate’ Awards at the 2017 IRRV Performance Awards

09 October 2017

Featured

Liberata announced as finalists in seven categories at the Call North West Contact Centre Awards 2017

08 September 2017

Featured

Pendle Borough Council signs ten-year contract extension with Liberata

10 July 2017

Featured

Liberata Partners with Jadu to drive Intelligent Customer Experience through its Digital Council Platform

21 June 2017

Featured

Liberata picks up double award win at UK National Contact Centre Awards

17 May 2017

Featured

Liberata Architects supports Barnfield Investment Properties’ successful bid to become Burnley Council’s housing joint venture partner

03 April 2017

Featured

Liberata opens new FinTech Automation Services Hub in Cardiff

22 March 2017

Featured

Liberata Awarded Five-Year Revenues & Benefits and Customer Services Contract

10 March 2017

Featured

Liberata Awarded Corporate Services Contract by London Borough of Hounslow Worth Up To £75 Million

10 March 2017

Featured

Capacitygrid Empty Homes Review Service Helps 73 Local Authorities Bring More than 9,000 Properties Back into Use in 2016

21 February 2017

Leadership

Allan Wood appointed Non-Executive Director of Liberata

06 February 2017

Liberata staff meet with local residents at Burnley Council Leader Surgery

21 November 2016

Featured

Liberata receives highest possible accreditation at 2016 CCA Awards

21 November 2016

Featured

HM Courts and Tribunals Service awards two significant contracts to Liberata

16 November 2016

Featured

Liberata awarded new contract by the Department for Work and Pensions

14 November 2016

Leadership

Vijay Chandiramani Announced as new Chief Operating Officer for Liberata

03 November 2016

Featured

Liberata picks up double award win at Call North West Awards

25 October 2016

Featured

Liberata wins ‘Excellence in Debt Management’ Award at the IRRV Performance Awards 2016

21 October 2016

Featured

London Borough of Bromley signs two-year contract extension with Liberata

17 October 2016

Featured

Liberata announced as a finalist at the 2016 CCA Excellence Awards

11 October 2016

Opinion

CapacityGrid hosts successful ‘Powering the North’ event

28 September 2016

Featured

Liberata announced as finalists in nine categories at the Call North West Contact Centre Awards 2016

15 August 2016

Featured

The global outsourcing group, OUTSOURCING Inc. today acquired Liberata UK Ltd. one of the UK’s leading business process services companies

02 August 2016

Liberata and CapacityGrid announced as finalists at the IRRV Performance Awards 2016

19 July 2016

Featured

Derby partners with CapacityGrid to deliver Anytime service for revenue and benefits processing

19 July 2016

Featured

Liberata helps Wandsworth Borough Council become most effective business rates collector in England and Wales

04 July 2016

Capita acquires Trustmarque

21 June 2016

Liberata’s Barrow and Pendle sites retain highest level of Contact Centre Association accreditation

09 June 2016

Six new councils sign up to CapacityGrid’s Fraud & Error Reviews Service

24 May 2016

Liberata sponsors the Asda Foundation Burnley 10K

24 May 2016

Featured

8 out of 10 schools in Bromley now signed up to Liberata Schools Services

29 April 2016

Liberata selects Safe HR as a technology partner for its HR & Payroll services

28 April 2016

Featured

Consortium on Track to Realise £1.5m of Council Tax Reduction and £1m of Housing Benefit Fraud & Error Savings in First Year

19 April 2016

Featured

Achieving the Fully Digital Council: Burnley Council and Liberata to Prosper Together

18 February 2016

Leadership

TechMarketView confirms Liberata’s progress and strategic direction in 2016

17 February 2016

Liberata Property Services showcases career opportunities at UTC Lancashire Open Evening

09 February 2016

Leadership

Leadership Video Series: How the efficient and smart use of automation can deliver significant public sector savings

26 January 2016

Featured

Wandsworth Borough Council extends contract with Liberata to run business rate collections

25 January 2016

Featured

Liberata awarded contract to transform Human Resources and Finance services for Worcestershire County Council

23 December 2015

Featured

Liberata partners with GBG to deliver service outcomes and technology solutions powered by rich data analytics

11 December 2015

Leadership

Liberata in The Times Special Report on Public Sector IT

10 November 2015

Featured

Liberata Group appoints Charlie Bruin CEO of Liberata UK Limited

03 November 2015

Featured

Liberata’s Pendle Contact Centre is highly commended at North West Contact Centre Awards

23 October 2015

Featured

Liberata helps celebrate completion of Nelson’s Whitefield regeneration scheme

22 September 2015

Featured

Trustmarque supports Northgate to protect IT environment and move to private cloud

09 September 2015

Council names successful company set to provide range of council services

04 September 2015

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