Delivering an award-winning service for customers

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Awards

2022

CCA Global Standard Awards

CCA Global Standard Awards

Bronze Winners

2017

CIPP Excellence Awards

CIPP Excellence Awards

Payroll service provider of the year (fewer than 250 clients)
IRRV Performance Awards 2017

IRRV Performance Awards 2017

Winner; Excellence in Non-Domestic Rate
CNW Contact Centre Awards

CNW Contact Centre Awards

Winner; Best Use of Social Media
CNW Contact Centre Awards

CNW Contact Centre Awards

Winner; Trainer/Coach of the Year - Gayna Worthington

Accreditations

ISO 27001 Information Security Standards accredited

ISO 27001 Information Security Standards accredited

BS 25999 accredited

BS 25999 accredited

ISO9001 Quality Management System accredited

ISO9001 Quality Management System accredited

First private sector company to be CESG accredited

First private sector company to be CESG accredited

Charter Mark for Excellence in customer services from the Cabinet Office

Charter Mark for Excellence in customer services from the Cabinet Office

HMG Infosec Risk Assessed

HMG Infosec Risk Assessed

Six Sigma, Lean, PRINCE2 and MSP qualified teams

Six Sigma, Lean, PRINCE2 and MSP qualified teams

Recognised on the National Apprenticeship Service’s Roll of Honour

Recognised on the National Apprenticeship Service’s Roll of Honour

CCA Global Standard©

CCA Global Standard©