Revenues & Benefits

Liberata’s unique approach to Revenues & Benefits Administration reduces costs and improves performance.

Liberata delivers:

• Resilient customer service you can trust
• Upper-quartile performance improvement
• Efficiency gains through cost savings

Recent Liberata research of Local Authority Chief Executives has indicated that one quarter of all councils are planning at least one outsourcing activity in the coming 12 months, over half of which will entail an investment in excess of £1 million. With this level of investment, councils want to be sure they are getting the expertise they require.

Liberata is the market leader in revenues collection and housing benefits administration, operating 3 Shared Services Centres dedicated to this service line.

Liberata leverages knowledge, experience, scale and investment to deliver outstanding service and guaranteed results.