Reduce your overpayments and improve collection rates
Benefits and Overpayments Review
Benefits and Overpayments Review enables your team to automate your Housing Benefit overpayments recovery and reduce the amount of manual work required.
The easy to implement review analyses your existing system to identify, prioritise and report overpayments that are ready for recovery, along with the additional information you need to start collecting it.
With a unique set of reports, it is guaranteed to increase your recovery rates and reduce your costs.
We can help you
Identify accounts and collection methods that deliver the greatest return
Recover overpayments faster
Reduce the risk of bad debt and write-offs
Offer guaranteed value for money
Provide actionable results in each monthly report
Improved aged debt profile
£325,000Average additional income identified by current users
Enabled prompt optimisation of recovery streams
Your work on overpayment recovery has led to a significant increase in revenue for the council. Your application of best practice and innovative methodology has made a real positive impact on our recovery rates.
Nick RoweHead of Revenues & Benefits, London Borough of Hounslow