News Article

Liberata announced as preferred supplier for Council Tax and Business Rates Transactional Support Services to the London Borough of Hillingdon

18th Aug 2009

Liberata is delighted to announce it has been named as preferred supplier for the award of a 3-year contract to provide Council Tax and Business Rates transactional support services to the London Borough of Hillingdon. Liberata’s recently launched Virtual Resource Solutions (VRS) offering provides a range of flexible services enabling clients to access a dedicated pool of experienced practitioners to provide capacity and resilience.

Jason Fahy, Liberata Regional Director said: "Liberata is delighted to have been selected to partner Hillingdon over the next three years and supporting the Council in delivering high quality, low cost services. Hillingdon sought an alternative solution to traditional outsourcing models and Liberata’s Virtual Resource Solution provided the answer.”

Richard Webster, Liberata CEO added, “The award of this contract by the London Borough of Hillingdon underlines the fact that Liberata has the financial resources and flexibility to continue to deliver innovation, outstanding services and continuous improvements to its clients. Our recent investment in a virtualised infrastructure increases our ability to provide tailored, flexible and cost effective services to our clients.”

Rob Smith, Head of Revenues at the London Borough of Hillingdon said: "Liberata’s Virtual Resource Solution has provided us with the additional high quality processing capability we need. We are impressed with the experience, expertise and flexibility of the virtual team who we see as an extension to our own team. Liberata has the scale to deliver what it promises and we work together to meet the challenging needs of the service and delivery of better services to our customers."

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