Achieving the Fully Digital Council: Burnley Council and Liberata to Prosper Together

This week the Public Sector Executive, an independent management magazine for local authorities, the civil service and government bodies, has published their Feb/March edition which covers the new Prosper Together partnership between Burnley Council and Liberata, entitled “Towards the ‘fully digital council’ – outsourcing for digital change”.

Helen Seechurn, director of resources at Burnley Council, and Charlie Bruin, CEO of Liberata UK, explain how the partnership will deliver complete digital transformation of the local authority’s services.

To read the full PSE article, download here

PSE subscribers can login to the full digital edition here

The partnership commenced in January 2016, with Liberata bringing substantial inward investment and innovation (see further details here)

See how Liberata can help your organisation.

Book A Demo
As a Council we are focused on ensuring that the services delivered are both sustainable and of the highest quality. We are delighted to be working with Liberata to help deliver these services on behalf of our residents and businesses. Liberata stood out with its ability to drive transformational change and improve customer access and digital services.
Richard Baker
Welwyn Hatfield Borough Council
Following a formal process and tender notice, Liberata stood out with its ability to transform our services and improve customer access and digital services. Liberata has demonstrated it can achieve high collection rates across business rates and Council Tax services and benefits by improving processing times. We look forward to working with Liberata to help transform these services for our residents and ensuring we are providing the appropriate levels of support to the most vulnerable in our area.
A spokesperson for Swindon Borough Council
Swindon Borough Council
Eastleigh Borough Council has worked with Liberata for a number of years who undertake the council's empty home reviews, and I must say, their service exceeded all expectations. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to addressing this critical issue in our community. Thanks to Liberata, the council has been able to maximise our empty home bonus year on year. This positive impact on our community cannot be overstated.
Kerrie Thomas
Eastleigh Borough Council
The RV Finder service from Liberata has really helped us ensure that our data is as accurate as possible and, when the VOA has processed the outstanding cases, I fully expect to see more than £1,000,000 of additional RV. The “risk and reward” model works well and the Council only has to pay for their success and the service is something that we will use on a regular basis.
Steve King
Leicester City Council
logo