Delivering an award-winning service for customers

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Awards

2016

IRRV Performance Awards 2016

IRRV Performance Awards 2016

Excellence in Debt Management - Winner
IRRV Performance Awards 2016

IRRV Performance Awards 2016

Most Improved Team of the Year - Finalist
IRRV Performance Awards 2016

IRRV Performance Awards 2016

Excellence in Staff Development - Finalist
IRRV Performance Awards 2016

IRRV Performance Awards 2016

Excellence in Social Inclusion - Finalist
IRRV Performance Awards 2016

IRRV Performance Awards 2016

Excellence in Innovation (Service Delivery) - Finalist

2014

IRRV Silver Awards 2014

IRRV Silver Awards 2014

Excellence in Debt Management - Finalist
IRRV Performance Awards 2014

IRRV Performance Awards 2014

Excellence in Innovation - Finalist
IRRV Performance Awards 2014

IRRV Performance Awards 2014

Excellence in Debt Management - Finalist

2013

National Outsourcing Awards 2013

National Outsourcing Awards 2013

Award for Delivering Business Value
National Outsourcing Awards 2013

National Outsourcing Awards 2013

Shared Service Centre of the Year

2012

IRRV Gold Award 2012

IRRV Gold Award 2012

Excellence in Partnership Working
IRRV Silver Award 2012

IRRV Silver Award 2012

Excellence in Innovation
IRRV Silver Award 2012

IRRV Silver Award 2012

Most Improved Team of the Year
LGC Gold Award 2012

LGC Gold Award 2012

Excellence in Business Partnership
2012 UK Customer Experience

2012 UK Customer Experience

Professional of the Year
2012 Better Health at Work Awards

2012 Better Health at Work Awards

Gold

2011

IRRV Bronze Award 2011

IRRV Bronze Award 2011

Most Improved Team of the Year Award

Accreditations

ISO 27001 Information Security Standards accredited

ISO 27001 Information Security Standards accredited

BS 25999 accredited

BS 25999 accredited

ISO9001 Quality Management System accredited

ISO9001 Quality Management System accredited

First private sector company to be CESG accredited

First private sector company to be CESG accredited

Charter Mark for Excellence in customer services from the Cabinet Office

Charter Mark for Excellence in customer services from the Cabinet Office

HMG Infosec Risk Assessed

HMG Infosec Risk Assessed

Six Sigma, Lean, PRINCE2 and MSP qualified teams

Six Sigma, Lean, PRINCE2 and MSP qualified teams

Recognised on the National Apprenticeship Service’s Roll of Honour

Recognised on the National Apprenticeship Service’s Roll of Honour

CCA Global Standard©

CCA Global Standard©