Liberata’s Virtual Resource Solutions could help you save up to 60% on:
- Annual billing
- Pension credit upratings and rent increases
- Subsidy reviews and qualifications
- Benefits assessment
- Revenues administration
Liberata is the benchmark for ‘productivity’ in Revenues & Benefits, helping our clients achieve and redefine service performance, capacity, quality and cost.
Our confidence comes from our investment in our Shared Service Centre in Barrow-in-Furness, as the UK hub for all of Liberata’s Revenues & Benefits operations. We operate a true shared services environment. All of our 700 Revenues & Benefits professionals are connected into the virtual network as extensions of the 300-FTE physical Shared Service Centre.
Naturally, our clients gain significant economies of scale and resilience, while ensuring that Liberata can match talent to where it is most needed.
Designed using our own Revenues & Benefits process consultants, with a strict monitoring and quality regime, our industrialised processes are proven to operate at less than half the cost of hiring temporary staff and a third less cost than paying overtime. The consequence is that we can operate more boldly, building and sharing its platform to pre-quantify productivity gains with minimised risk and time for attainment.